Happy Employees bring in Happy Customers

I have seen in my daily life and work that if the company has happy staff then they have good customer service. What this means is that “Happy employees are happy to serve customers”. If your employees are happy they will love their job and will do their best to ensure the company has a good reputation. It will be shown when they provide a service or product to the customers. Even the way they welcome your customers will be cheerful not like the robotic way you see in the fast food joints. Most employee are not motivated by money. They need a workplace that is positive and motivating, where their needs are met. Like me most employees like recognition for good work and commitment. We like to be recognized for our creativity and efforts. A good book to read on how to motivate your staff to achieve this results is THE ONE MINUTE MANAGER . So what this all means is that you have to look after your internal customers first.